MN8.Digital
Managed Remote Operations

Execute.Withouthiringrisk.

Stop paying UK prices for junior-level output. MN8 gives you fully managed remote operators - integrated into your business from day one, with a 3-month pilot, a 30-day free-replacement window, no PAYE, NI or pension exposure, and backup cover so your operations never stop.

~75%
Cost reduction
10-14 days
To deploy vs 6-12 weeks UK avg
30 days
Free-replacement window
The Real Costs of Hiring
UK salary£35k–£45k
NI + pension~18%
Recruitment£3–8k
HR + admin5–15%
Downtime riskWeeks lost
MN8 operator~£1,500/mo
All in. Zero HR exposure.
The problem

UK hiring is broken.

Salaries are up. Performance is down. Recruitment fees are extortionate. And you're spending more time managing people than building your business.

01

Salaries up, output down

You're paying £35k–£50k+ for junior-level work. The numbers don't add up anymore.

02

Candidates ghosting

Interviews arranged. No-shows on the day. Offers accepted then reneged. Weeks lost.

03

Overheads crushing margin

Payroll, NI, pension, sick pay, admin. Quiet costs that bleed profit every month.

04

Founders becoming managers

You didn't start the business to handhold employees. But that's where the time goes.

05

Painful, expensive hiring

Agency fees. Job board spend. Interview cycles. And still no guarantee of a fit.

06

Low accountability

Distracted juniors, second jobs on the side, commitment thin on the ground.

Businesses are paying more than ever - for results that keep slipping.
The hidden cost

A £35k hire never costs £35k.

Here's what you're actually paying - before you account for a bad hire.

Hidden cost
% impact
  • Recruitment (ads, agency, hiring time)10–30%
  • Employer National Insurance~15%
  • Training & onboarding5–20%
  • Statutory leave, sick pay, benefits5–15%+
  • HR & administrative overhead5–15%
  • Lost productivity from absence7–15%
  • Office, equipment, workspace2–10%
  • Pension contributions~3–5%
True monthly burden: £4,000–£6,000+. And that’s assuming they’re a perfect employee.

The real cost of a bad hire

  • Typically costs 1.5× to 4× annual salary
  • Sunk recruitment, rework, management time, team disruption
  • Turnover alone often costs 50–60% of salary before productivity loss
  • In sales or customer-facing roles, damage can quietly exceed £50k–£150k+
Free Hiring Cost Check

Before you make another hire, check what it will really cost you.

Get a free breakdown of the true monthly cost of your next hire - including salary, recruitment, employer costs, training time, management drag, and bad-hire risk.

UK Hire
  • Salary
  • Recruitment fees
  • Employer costs
  • Training time
  • Management burden
  • Bad-hire risk
MN8 Managed Operator
  • Fixed monthly cost
  • No recruitment fees
  • Managed seat
  • Replacement support
  • Faster deployment
  • Lower payroll risk

Most businesses compare remote support against salary. But a £35k hire rarely costs £35k. By the time you add recruitment fees, employer NI, pension, onboarding, tools, management time, absence, churn, and the risk of getting the wrong person, the real cost can be far higher.

Our free Hiring Cost Check shows you what your next hire may really cost - and whether a managed remote operator could deliver the same outcome with less risk, less overhead, and less management burden.

No recruitment pitch No CV spam No obligation

What you'll get

  • True monthly cost of your next UK hire
  • Hidden costs most businesses miss
  • UK hire vs MN8 managed operator comparison
  • Role suitability check
  • Estimated management time required
  • Clear recommendation on whether remote support makes sense

Find out before you hire

Submit your details and we'll review the role you're considering, estimate the real cost, and show whether a managed MN8 operator could be a better fit.

Free, no-obligation review. If MN8 is not the right fit, we'll tell you.

What MN8 actually is

Scaling companies don't outsource. They integrate.

We're not a VA marketplace. Not a freelancer platform. Not a race-to-the-bottom labour provider. We're a managed remote operations partner - engineered for reliability, security, and performance.

We’re not

  • A VA marketplace with bidding and browsing
  • A freelancer platform full of gig workers
  • A cheap labour provider racing to the bottom
  • An agency you brief and chase
  • A staffing firm that hands over a CV and disappears

We are

  • Full-time operators, 100% dedicated to you
  • Integrated into your Slack, Teams, CRM, and stack
  • Managed by a dedicated Client Success Manager
  • Backed by cover - your operations never stop
  • Built for reliability, security, and measurable output
The model

Every client gets a dedicated three-layer team.

01

Dedicated Operator

Full-time. 100% focused on your business. Integrated into your Slack, Teams, CRM, and workflows from day one.

02

Client Success Manager

Your direct point of contact. Sets KPIs, monitors performance weekly, handles reporting and escalations.

03

Expert Backup Cover

Continuity guaranteed. If your operator is unavailable, cover is seamless. Your operations never stop.

You manage outcomes. We manage performance.

The roles

Ten roles. One managed model.

Click any role to see what it looks like inside your business - responsibilities, KPIs, and a real client example.

Is this for you?

Tick the ones that apply.

MN8 isn’t for everyone. If 3 or more of these ring true, we’re probably a fit. If not, we’re honestly not the right partner.

0 of 7 selected

Select the ones that apply to see if MN8 is a fit.

Request a call back
Real outcomes

What clients have actually seen.

Not projections. Not promises. Numbers our operators have hit inside real businesses.

~75%
Cost reduction

vs equivalent UK hires - redirected into growth, not overhead.

30+
Monthly meetings

SDRs generating consistent pipeline, month after month.

10-14 days
To deploy

vs 6-12 weeks for a typical UK recruitment cycle.

Clients running MN8 operators right now.

Strongest fit today: UK B2B, professional services, facilities, managed IT, agencies, SaaS, coaching, and trades. If your business runs on inbox, CRM, phones or a diary, an operator can plug in. If you need retail floor staff or hands-on trades on site, we’re not the right partner.

Managed IT · UK B2B
Seguro Technology

UK B2B outbound into defined ICP accounts. Calling, qualification, meeting booking, and daily management. Built around a "Tech Stack Review" offer with high-intent data.

Booking an average of 8 high-quality meetings per month into large recruitment firms and in-house teams.
Facilities Management
Envirobright FM

B2B outreach and appointment generation for facilities-led services. Property and facilities-adjacent campaigns run by MN8 operators.

12 meetings per month on average - leading to long-term commercial cleaning contracts with Cineworld and Genting Casino.
Professional Services
CFS Redundancy Payments

Lead generation and sales support for a UK B2B proposition requiring controlled qualification, trust-building, and careful handoff. Booked meetings with Directors of IP and Accountancy firms.

Transitioned an element of their sales team to MN8 - cutting costs by 70% while delivering the same results as before.
Pricing

One flat monthly fee. Everything included.

No setup fees. No hidden charges. No PAYE. No NI. No pension. No sick pay. 3-month pilot, then rolling monthly - cancel any time with 30 days' notice.

Per full-time operator, per month
£1,2501,700

Priced by role, hours, and experience level.

Included in every seat
  • Salary & compensation
  • Equipment & hardware
  • Office & infrastructure
  • HR & payroll management
  • Performance management
  • Security & compliance
  • Client Success Manager
  • Backup cover
  • Replacement guarantee
  • Daily reporting access

Compare the numbers

  • UK hire (all-in monthly)£4k–£6k+
  • Recruitment fees£3k–£8k
  • HR / admin overhead5–15%
  • MN8 operator (all-in)~£1,500/mo
  • Recruitment fees£0
  • HR / admin overhead£0

Same output. A fraction of the cost. None of the risk.

How it works

Live operator in 10–14 days.

A structured five-step process from first call to fully embedded team member.

  1. STEP 01

    Discovery

    20-min call to define the role, KPIs, working hours, and cultural fit.

  2. STEP 02

    Talent match

    We shortlist 2–3 vetted candidates. You interview. You approve the final hire.

  3. STEP 03

    Onboard & train

    MN8 handles core training. You provide role-specific guidance and tool access.

  4. STEP 04

    Go live

    Operator starts inside your systems on a 3-month pilot. Free replacement inside the first 30 days if it's not a fit. Weekly performance reviews throughout.

  5. STEP 05

    Ongoing management

    Dedicated Client Success Manager. Transparent reporting. Scale up or down as you need.

30-day free-replacement window · 3-month pilot

If it’s not a fit in 30 days, we replace them free.

Every engagement starts with a 3-month pilot to prove the model. Inside the first 30 days of that pilot, if the operator isn’t working out, we replace them at no additional cost. After the pilot the contract rolls monthly - cancel any time with 30 days’ notice. We carry that risk. You don’t.

Wrong fit in 30 days?

Free replacement, no additional cost. No awkward conversations. No disruption to your operations.

3-month pilot, then monthly

Every engagement starts with a 3-month pilot to prove the model. After that it rolls monthly - cancel any time with 30 days' notice.

Guaranteed continuity

Backup cover built into every account. If your operator is off, your workflow doesn't stop.

Morgan Roberts, Founder of MN8 Digital
Founder

Morgan Roberts

Founder, MN8 Digital

I built MN8 because I got tired of watching good businesses grind themselves down under the weight of UK hiring - extortionate recruitment fees, junior output at senior salaries, staff who ghost mid-process.

Our operators aren’t cheap labour. They’re university-educated professionals, trained by us, managed by us, integrated into your business - and backed by a guarantee that makes the risk mine, not yours.

Objections, answered

Before you hand over the keys.

The questions we get before every engagement. Straight answers - no marketing hedge.

MN8 Digital is a UK-registered data controller and processor. Every client engagement is covered by a signed Data Processing Agreement (DPA) aligned with UK GDPR. Operators work on hardened company-issued devices with full-disk encryption, MFA on every system, and access scoped to the tools you explicitly grant. Access is revoked the same day an engagement ends. If you require a specific compliance posture (ISO 27001 mapping, HIPAA-aligned handling, financial-services controls) we'll walk you through what we can and can't support before you sign anything.

Proof, not just claims

UK-registered company. Signed DPA on every engagement. Company-issued encrypted devices with MFA and least-privilege access. Full compliance detail and reference clients available on the discovery call.

Ready when you are

Stop scaling hiring risk.
Start scaling infrastructure.

Tell us the role and the pain. Morgan will personally reply within one working day with a shortlist of times for your discovery call - so you get the KPIs, the timeline and what it would cost, in a 20-minute conversation.

No commitment Reply within 1 working day Real numbers

We’ll only use your details to reply. No spam, no lists, no nonsense.